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Cundall London office becomes first project in Europe to achieve WELL Certification

Cundall’s new London office at One Carter Lane is the first building in the UK and Europe to achieve WELL Certification through the WELL Building Standard™ (WELL).

Cundall seized the opportunity to pursue WELL for the fit-out of its new 15,400ft2 CAT A London office, which became WELL Certified™ at the Gold level, creating a practical expression of the company’s long-standing focus on sustainability and well-being.

This achievement was made possible by the close collaboration between Cundall and their architects, Studio Ben Allen, working through the details of this relatively new standard and applying its features in a short design period.

Key suppliers for products that could contribute towards satisfying the features of WELL, like recycled Bolon flooring and Baux acoustic panels, were identified and very supportive in providing the levels of information required for the standard.

The new office has proved itself a unique, real-world platform on which to demonstrate how applying a selection of carefully thought out features can create a healthy, efficient and future-proof space that puts the well-being of the occupants at the heart of the design.

Pursuit of WELL Certification was only a part of the office’s aim to improve employee well-being.

A specially developed active green wall, a planted trellis divider and acoustic baffles integrated within the tall shelving units were all elements that reflect Cundall research into acoustics and biophilia, as demonstrated in the specialist green and acoustic laboratories installed within the office.

Created through seven years of rigorous research and development, working with leading physicians, scientists, and industry professionals, WELL is a performance-based certification system that marries best practices in design and construction with evidence-based medical and scientific research.

Cundall’s London office earned the distinction based on seven categories of building performance-air, water, light, nourishment, fitness, comfort and mind.

Says Alan Fogarty, Sustainability Partner at Cundall, “Many businesses are seeing WELL as providing a means of demonstrating the quality of office space to attract and retain good staff. At Cundall, we have taken the refurbishment of our own London office and used it as an exemplar project, not only for ourselves, but also for our clients and collaborators.

We’ve created a living, working example of how the WELL Building Standard™ can be applied, without breaking the bank.

Our figures show a total uplift in the project costs of £200 per head.

We are putting in place control measures to see exactly how the WELL building elements will improve staff welfare against our old office.

However anecdotal feedback from our staff has confirmed the new office as a great hit.”

Cundall engineers have applied WELL criteria such as testing and monitoring air and water quality.

The lighting design combines both the careful layout of the office to maximise the use of natural daylight with light level sensors that reduce or increase lux levels when appropriate.

Some required Preconditions or recommended Optimizations of WELL were incorporated into the planning of the building, for example changing facilities, showers and cycle racks to facilitate activities like cycling to work.

Others are more concerned with day-to-day office life and activities, like weekly yoga classes and access to fresh fruit in the café.

WELL is designed to work harmoniously with other green building certifications, and achieving WELL Certification does not preclude a building from gaining additional sustainability credentials.

One Carter Lane has achieved BREEAM and SKA ratings, Excellent and Gold respectively.

Alan continues: “The acceptance of sustainability, the “well-being” of the planet and the environment, as an integral part of most developments has been a long fight.

WELL Building Standard™ takes a slightly different view – putting people’s well-being at the heart of the building.

One thing our design at One Carter Lane has shown quite clearly is that, although the two ideas need to be addressed together and holistically, the two are not always completely compatible.

It is exciting to be able to use our knowledge and expertise in the discussions on how best to combine the well-being of the person and the well-being of the planet in a single design.”

Tomas Neeson, Cundall’s Managing Partner: “We see achieving WELL Certification as the latest step in our commitment to sustainable best practice, spearheaded by becoming the first consultants in the world to gain One Planet Company status.

This exciting news is complemented by the announcement that two Cundall employees, Kavita Kumari in London and Melanie Louie in Hong Kong, have attained WELL Accredited Professional (WELL AP™) credentials so we can use our own “hands on” experience to support other organisations wanting to achieve WELL Certification.”

* This figure appears in a 2013 study published in the journal Toxics, “Personal Exposure to Air Pollution in Office Workers in Ireland,” in which 59 office workers were tracked over 28 months. On top of the 92%, 3% of the workers’ time was spent in enclosed transit, leaving only 5% of time outdoors.


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